Support & Resources

Help Center

Answers to common LupaDólar questions and troubleshooting tips.

Start by signing in to sync alerts across devices and unlock personalized capabilities; anonymous visitors can still view aggregated quotes but premium ranges and smoothing options follow subscription rules. If something looks off, refresh the feed and confirm your timezone matches the America/Lima default to keep charts aligned.

How do I adjust Trends filters? Use the presets for D7 or D30 and upgrade for custom ranges, weekly aggregation, smoothing (MA3 or MA7), or compare overlays; the app surfaces capability limits before you submit. Why does smoothing hide early data points? Moving averages need at least five buckets for MA3 and fourteen for MA7, so initial values may appear blank. How do alerts work? Freemium users can keep two active alerts; premium members get higher caps and can monitor more casas de cambio simultaneously. Reach out to [email protected] if your issue is not listed.